Client Testimonials

Plumbing and hot water repairs in Canberra

Here at P1 Plumbing & Electrical, we are dedicated to providing the highest levels of customer care and attention to detail in all of the services we provide. We fully understand how frustrating and inconvenient it can be when the water suddenly stops working, the drains back up or worse still, you have water leaking into your home.

That is why we always respond to emergency plumbing call-outs as efficiently as we are able. Our customers are our number one priority at all times and we'll do everything we can to repair plumbing and drainage problems fast.

We have received many emails and written letters from customers expressing their appreciation for the services we have provided for them. From advice to major drainage work and new plumbing installations, we aim to offer first-class service every time. Below we have included a sample of the many testimonials we have received concerning work carried out on behalf of our customers.


Kevin Anderson, Condor

Shane from P1 Plumbing & Electrical was great. They ended up charging us less than he had quoted us and it didn't take very long for him to fix our issue. He made a very stressful situation not so stressful.  We will definitely call him in the future for any plumbing issues we may have.

Andrew Stone, Watson

They were efficient, on time, reasonably priced and knowledgeable. The only issue with such a family business is fitting into their schedule.  P1 Plumbing & Electrical are very busy and has a 10 day waiting time.  Never the less, they deserves 5 stars and I will use them again!

Hector M, O’Connor

I had to jump on here and give quick thumbs up to P1 Plumbing & Electrical.  Gilbert is quick, and a straight shooter.  Our garbage disposal died and they made a recommendation for a new one and installed it in a flash.  They also gave me some good advice on the pros and cons of keeping older toilets vs. installing the newer water saving ones.  Thanks!!!

Greg Pulham, Belconnen

Shane from P1 Plumbing & Electrical is the man!! I'm a realtor helping a client - he quickly took my call and provided straight feedback on some initial questions.  Then with short notice he was able to do a service call, he efficiently addressed the repairs we needed done on bathroom fixtures. Excellent knowledge and communication! Timing couldn't have been better for finding a great plumber to use and recommend. Thanks!!

Anita B, Belconnen

We have been using P1Plumbing and Electrical and have built great trust in them and their work. 

Shane has always been very professional with all of our staff and when the children see him in the building they know he fixes their bathrooms. He has saved us here many times when little toys find there way into small places they shouldn't be clogging the system. 

We have built a solid business relationship with P1 Plumbing & Electrical and recommend him highly.

Ed P, Griffith

Shane from P1 Plumbing & Electrical fixed several things for us today and the service was top notch. His price was very reasonable and I appreciate the quick response to my email and the call that he was on the way. I'd definitely recommend him and will use them again!

Theo Papadopoulos, Giralang

Way good.  Like there should be 10 stars for this company. I found P1 Plumbing & Electrical through Yellow Pages and the number of 5 star reviews caught my attention. I called  them regarding intermittent hot water in the kitchen sink, and they gave me a couple of quick tests to do on my own, just in case it was something I could fix myself. I was pleasantly surprised, free plumbing advice!  Turned out to be beyond my skill set and I scheduled an appointment.

The arrived on time and not only fixed the sink, but it was done quickly. They also identified a larger issue with corroded pipes under the house which even I could see would need to be replaced soon. What kills me is we had a kitchen remodel last year and moved plumbing underneath the house and no one mentioned anything about the corroded pipes. Under the house, there were 5 guys moving plumbing for 3 days! Shane made a recommendation to two other companies that could do the work.

Definitely a trustworthy Company, it was clear they weren't trying to snag additional business for themselves  P1 Plumbing & Electrical is in my rolodex now as my plumber of choice.

Sandy P, Ngunnawal

I needed to have my water heater replaced so I came to Yellow pages and called about 5 plumbers to get quotes for how much it would cost. P1 Plumbing & Electrical responded to me the same day with an accurate quote.

They answered my questions via phone or email quickly, and with the details that I needed. From their answers and the details that they provided unprompted, I felt very confident that they would be the best company for the job. I did get some other quotes and they all started significantly lower but as I started asking questions such as, "Does this need to be done, is this important, do you charge for xyz?" they all crept up to the original price that P1 Plumbing & Electrical had quoted me.

I am so appreciative that they didn't try to reel me in with a lower price and then surprise me afterwards with all the "extras" that needed to be done in order to do the replacement correctly. If I didn't have his quote, I wouldn't have even known to ask about all the other things that needed to be done. 

Working with P1 Plumbing & Electrical is a pleasure. They are really nice gentleman and they taught me the plumber motto, "The Plumber protects the Health of the Nation." I'm really glad that I got the opportunity to work with them and definitely recommend that if they are available to help with your project or repair that you snap up that appointment!

Glenn H.

All jobs completed at the premise are always polite & professional and the area is always left in a tidy condition. The plumbers are great. Many thanks.

Geoff P.

Very impressed and pleased by all the work done so far at our place.
A big thank you to all your plumbers, roofers and electricians concerned, and you yourselves at Customer Services, for your courteous, pleasant, cheerful and professional service.


Hey guys, Thanks so much. The plumber today was amazing. So kind and knowledgeable! Very impressed and we will be calling again. The smell is gone, thank you!

Charlie Hannah, Hackett

I stumbled upon a water leak in my kitchen this past Monday evening. The shutoff valve to my house was broken preventing me from turning off the water and preventing any further water damage from the leak. I got in touch with P1 Plumbing & Electrical and they were able to squeeze me into their booked calendar the following morning to address my issues. 

Shane quickly and professionally fixed my broken shutoff valve and water leak in the kitchen. He also replaced a broken outdoor Tap attached to my house. The completed work was excellent and his pricing was extremely reasonable.

This is the second time I’ve used P1 Plumbing & Electrical for a plumbing issue (the 1st was a broken water heater circulating pump back in Jan'13) and They have been great on both occasion. I HIGHLY recommend P1 Plumbing & Electrical for any plumbing issues you need resolved!!!

24 Hour Emergency

Should you require the services of an emergency plumber, we offer a 24/7 emergency service and aim to be onsite within the hour, where possible. We have a proven record for supplying emergency services in Canberra.

Same day service

When you call P1 Plumbing & Electrical, you'll benefit from our no-nonsense approach to plumbing. We understand that emergency situations can occur at any time and we make it our mission to fix the problem on the same day. 


Our highly skilled plumbing technicians have the knowledge and expertise required to take on any residential or commercial plumbing job. We have served happy client businesses and individuals in Canberra, and look forward to many more. 
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